This case study was compiled from published sources, and is intended to be used as a basis for class discussion. August 17, at 3: Embeds 0 No embeds. Great initiative indeed and very cool. By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them. I imagine that this approach can potentially change the economics of a business in some radical ways.

Peter Siggins Peter Siggins. Building the Office of the Future. Pfizer build a new kind of structure by using Microsoft outlook where their connecting to an outsourcing company where Pfizer can connect with different worker by email where they can connect with any worker around world and get cost specification for their requested work. Ellen Weber Ellen Weber. Hi Frederic I think we are on the same page. Show related SlideShares at end.

As we know there are six organizational design elements. At this point, in steps the design team. Present to your audience Start remote presentation. Also this “necessary evil” and I agree that is somewhat of an exaggerationis bigger pfizerworks case study some people than others. This pretty old British pyriamid system of administration still valid in the indian govt administration,however plagued with corruption,absence of innovation and blouted retapism.

What were the critical factors to speed early adoption and broader use within the company? Ellen Weber Ellen Weber. Discussion of paradigm-shifting pfizerworks case study change management are great, but what is happening where the rubber meets the road?

Securing support services in a large corporation is typically fragmented — no one place for knowledge workers to secure the bundled pfizerworks case study necessary to drive an entire initiative to completion Fix: You just clipped your first slide!

Employees were better able to focus their time and attention on more strategic aspects of their work.

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pfizerworks case study Go to advanced search. We provide employment opportunities to people with challenges to work, one such segment being homebound, disabled US military veterans. Two broad questions jump to mind: October 16, at 7: This led Cohen to start the PfizerWorks programme initially called ‘Office Of The Future’ in early after months of testing the initiative with some employees.


Building the Office of the Future.

Merged with Warner Lambert, secured full rights for Lipitor. Organisational effectiveness ; Outsourcing ; Outsourcing model ; Employee productivity ; Employee efficiency ; Job analysis ; Task analysis pfizerworks case study Productive tasks ; Reproductive tasks ; Human capital ; Job design ; Cost-cutting ; Pilot project ; Collaboration.

Thank you Jordan C et al for this multi-faceted innovation.

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I have been fortunate to witness the evolution of pfizerWorks from a small exploratory pilot to a full blown and expanding initiative within Pfizer. According to them, the concept made more sense as there was no reason why highly-paid employees should waste their time on repetitive tasks that could be pfizerworks case study by others.

Chris Meyer Chris Meyer. My question would be the same as most of the builders below, is how quickly could you get this system implemented, pfizerworks case study to be accepted by the whole organization?

PfizerWorks: New Outsourcing Model to Improve Employee Productivity

Cohen nurtures this baby all the way while still doing the day job! After less than one year, pfizerWorks has given colleagues back 66, hours of self-reported, productive time that can be re-focused on high value work Benefit: Individuals then self manage. Please log in to add your comment. This is an incredible story of passion and perserverance — pfizerworks is a great story on how one person’s pfizerworks case study can make a huge difference in a large complex organization.

Cohen is innovative in shifting tasks rather than jobs. When a job is broken-down into a number of steps, and each step is completed pfizerworks case study a pfizerworks case study individual leading to work specialization is called division of work. They quickly take the reporting data and create a professionally designed, bi-annual report, which was then ushered through production.


You can change your ad preferences anytime. Happy to discuss on a call if you wish. The program was well received by employees of Pfizer and was appreciated by industry observers, However, some industry observers were not happy about the initiative as they felt that instead of outsourcing these tasks to other pfizerworks case study, these should be outsourced to companies or people in the US.

Late pfizerworks case study Friday afternoon, Tom, Director of Strategic Planning and Analysis, got a call from his manager, asking him to prepare a complex business analysis for the following Wednesday.

Pfizerworks case study then performed an in-depth analysis and summary of the data for reporting purposes, saving the CI group from having to do this non-core work themselves Above and beyond that though, because pfizerWorks offers a range of integrated services, they were able to provide Maryann with a complete end-to-end solution. For different specialization Pfizer facilitated by putting specialists together in departments under the direction of a manager. Having been closely involved in this project as a partner from intial set up phase, i believe this model provides a great opportunity to address that challenge.

I believe that growth enabling trait of pfizerWorks will make this an even more successful idea, even though pfizerworks case study is hard to measure using the conventional metrics. June 6, at Ask colleagues to rate each experience Leveraging existing colleague relationships to get them to try the service Hold colleague pfizerworks case study to ensure results Ask them to advocate pfizerworks case study pfizerWorks in their internal network Challenge colleagues to put us to the test by offering a risk-free trial period where they could perform their own side by side comparison Challenge: